Terms and Conditions

Welcome to The Kenko Foods!

This website is operated by Nityam Enterprise, the proud owner of the brand The Kenko Foods. By accessing or using https://thekenkofoods.com, you agree to the terms set out below. If you do not agree, please refrain from using the website.

1. General

The Kenko Foods is a clean-label, health-forward snack brand that sells products such as protein bars through this website. These Terms and Conditions govern your use of the website and your relationship with Nityam Enterprise. Please read them carefully before placing an order.

We reserve the right to update or change these Terms at any time. Your continued use of the site after such changes constitutes your acceptance of the new Terms.

2. Eligibility to Use

To shop from The Kenko Foods website, you must be at least 18 years old or access the website under parental guidance. By using the site, you confirm that you are legally capable of entering into binding contracts under the Indian Contract Act, 1872.

3. Product Availability

All products displayed on the website are subject to availability. We reserve the right to limit the quantity of any product or discontinue any item at any time without prior notice.

4. Account and Registration

To make purchases, you may be required to register and create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to provide current, accurate, and complete information during registration.

5. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices and availability of products are subject to change without notice.

We use trusted and secure payment gateways. By placing an order, you authorize us to process and transmit information to third-party payment processors.

6. Orders and Shipping

Orders are confirmed only after successful payment. You will receive an email and/or SMS confirming your order details. We aim to dispatch products at the earliest, but delays may occur due to factors beyond our control.

Shipping times and charges are mentioned during checkout and vary based on location.

7. Cancellation, Returns, and Refunds

You may cancel your order before dispatch by emailing care@thekenkofoods.com or calling us at 097266 57775.

If you are not satisfied with your order due to damage, quality concerns, or incorrect items, please notify us within 48 hours of delivery. We will either issue a refund or replace the product as applicable. Refunds will be processed within 7 to 10 working days.

8. Intellectual Property

All content on the website including text, images, logos, icons, and graphics is the intellectual property of Nityam Enterprise and is protected by copyright and trademark laws.

You may not copy, reproduce, republish, upload, or distribute any material from this site without written permission from Nityam Enterprise.

9. Third-Party Links

The website may contain links to other websites that are not under our control. We are not responsible for the content, privacy practices, or policies of any third-party sites.

10. User Conduct

You agree to use the website for lawful purposes only. You are prohibited from:

  • Violating any laws or regulations

  • Uploading or transmitting viruses or harmful code

  • Using the website to spam, phish, or impersonate others

  • Infringing on intellectual property rights

We reserve the right to terminate your access for violating these conditions.

11. Reviews and Submissions

Any reviews, comments, or suggestions submitted to the site will become the property of Nityam Enterprise. We may use this content without any obligation to compensate or credit you.

You must not post content that is unlawful, threatening, defamatory, obscene, or violates any third-party rights.

12. Limitation of Liability

We make every effort to keep the website accurate and up to date. However, we do not guarantee that the content is free from errors or omissions. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

13. Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes arising from or relating to the website or your use of the services shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

14. Contact Information

If you have any questions or concerns about these Terms or any aspect of our services, please contact us:

Email: care@thekenkofoods.com
Phone: 097266 57775